RETURN POLICY

Last updated December 12, 2023


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at reachus@besukhi.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

CRESCENZIA WELLNESS PRIVATE LIMITED
Attn: Returns Team
RMA # _________
B-103, BLOCK-3,
KSSIDC COMPLEX, ELECTRONICS CITY
Bangalore, Karnataka 560100
India

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return and refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:
      ● All used personal hygiene products like menstrual cup, reusable cloth pads, sanitary pads, tampons, period panties, etc., 


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please note that a restocking fee of Rs. 19/ (Rupees Nineteen only) will be charged for all returns in excess of 49.  Also, sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+918049893907
reachus@besukhi.com